Privacy Policy

Last updated: May 2026

Form Over Feel ("we", "us", "our") operates FormOverFeel.com. This policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Form Over Feel is operated as a sole trader based in England, United Kingdom. For data protection queries, contact us at support@formoverfeel.com.

2. Data we collect

• Account data: your email address and hashed password when you create an account
• Payment data: subscription status and billing dates — card details are processed directly by Stripe and never stored on our servers
• Usage data: standard server logs including IP address, browser type, and pages visited

3. How we use your data

• To create and manage your account
• To process subscription payments via Stripe
• To send transactional emails related to your account (e.g. subscription confirmations)
• To maintain the security and performance of the service

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data on the basis of contract performance (to provide the service you subscribed to) and legitimate interests (to maintain security and improve the service).

5. Third-party services

• Stripe — payment processing. Stripe's privacy policy: stripe.com/gb/privacy
• Vercel — hosting infrastructure
• The Racing API — horse racing data provider
• Anthropic — AI commentary features (no personal data is shared)

6. Data retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at support@formoverfeel.com.

8. Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

9. Security

All data is transmitted over HTTPS. Passwords are hashed using bcrypt before storage. We never store payment card details.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.